We are so happy that you are satisfied with your purchase. Hi AllisonThank you so very much for this kind review. Pillows overall feel like really good https://www.ringospin-casino.org/ quality. Very happy with my order!
Christmas i understand does slow down…
The company have blamed me, posting from France and on here COVID to customers too. I would take all unverified reviews with a pinch of salt. Nearly 1 month later im still waiting for the top that was ordered and have emailed again but received no reply yet. Emailed for an update and received a snippy reply from someone basically saying that they were dealing with my order and i had contacted them too early and i no right to be asking for an update yet. I am very impressed with the product, at a very competitive price, it does state delivered within 14 working days, so order in good time if it’s for a special occasion. As per a couple of other recent reviewers – money taken instantly, confirmation email sent then…..
- The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo.
- And 5 weeks after my order, still no item!
- I was scammed into a £50 per month streaming service.
- Have ordered on two occasions now, delivery can take some time but that is to be expected.
- My next step is to contact the consumer ombudsman as this is a poor way to handle customers
- More then happy with my purchase I bought 2 shirts for my son a few months back and he loved them now I have just received another 2 and the price is great and so is the quality!
The customer service was amazing!
I love the pillows I got, they are gorgeous and great quality. Love this shop, Ellissa has great items and is super responsive. My order didn’t arrive quite right, but Ellissa made sure that I was sent my missing product and to keep the incorrect items. We are so happy you love your dresses!
The kit turned up today and the quality is brilliant, will definitely be ordering again wish I knew about this site sooner. Hi,I have just checked your order and we are within our shipping aim currently. Your order was attempted delivery and unfortunately wasnt anyone in to take it.
Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible. I haven’t experienced worse customer service that I can recall.
Great product and service
- Truly awful service from start to finish.
- I contacted customer support and asked for a replacement, a refund or send in for repair.
- Super speedy delivery and excellent customer service.
- Regardless of how they view a customers request the correct thing to do is to remain professional.
- Hi Elizabeth, thank you so much for shopping at La Bella Queen and for leaving us a lovely review!
Trying to slam a company that is doing their best over such a terrible period is very upsetting.Called the customer who refused to talk to us so we are unable to help her. You are entitled to your opinion on us but please in future only write reviews with facts involved. Multiple customers complaining of very long wait times or no order at all.
Company will call you and try to get you to take down your negative review – if this happens to you then at least wait til you see the refunded monies hit your account – the refund email is nonsense. Have contacted customer care but no reply… Speedy delivery and great product and service. These people should be ashamed taking money from a young child who had worked hard to earn it and save it up. 10 days passed and still I had not been refunded.
Ordered an item a month ago, still not received …. The company refunded me without any explanation at all. Reading other reviews it would appear that you’ll get a line about the portal being down, or Shopify being slow.I’d suggest reviewing your business practices.
Have not received any correspondence from Top Flight, no order number or any details of my order and cannot find a telephone number to contact them. Took £30 from me and got nothing for my money. I would gladly lose my money than ever correspond with these cowboys again. I frankly would advise everyone to avoid this company at all costs. I have gone past the point of polite now and have been forced to request a refund.
Charged for out of stock items, still not refunded.
We are a new small business so positive reviews are very important to us, please let us know anything we can do to rectify things. Fast delivery item not quite what I expected a little disappointed I love your clothing and the way you look after your customers. We perform checks on reviews Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
Ellissa, the owner of this lovely shop s… It arrived sooner than promised even though it was a few days before Christmas. Thank you so much for you kind review!
This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt. Great Quality for the price and good delivery Been buying from this company a while now and never had a problem.
Speedy delivery and great product and…
I was eventually told that they needed to claim the lost item from their insurance, which apparently was approved. This is a russian company and i believe that’s explaining all. Useless company, don’t ever order a FLipper !!!!! Now communication is not possible anymore with support. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.
Numerous contact with customer service resulted in nothing useful. I contacted customer support and asked for a replacement, a refund or send in for repair. Ordered a football shirt for my stepson, fab quality and excellent speedy delivery! Great value for money turned up within the specified time and couldn’t be happier will be purchasing again.!